Refund policy

Our refund policy.

Elyndor sells digital software that is delivered immediately after purchase.

Our policy

Because digital software cannot be returned once downloaded or accessed, all sales are final.

Refunds are only issued in narrow cases: a duplicate purchase, a verified billing discrepancy, or a verified technical defect that prevents the product from functioning as described. Any other reason — including change of mind, "did not use it," or "found something else" — is not eligible.

What does not qualify

Change of mind. Decided not to install it. Bought the wrong product. Found a free alternative. No longer need it. Bought it for someone else who did not want it. "It works but I do not like the design." The product matching its description is enough — we do not refund on taste.

How to request a review

1 · EMAILSend to founder@elyndor.ai from the address you paid with, within 3 days of purchase. Include the product name, the order reference, and a brief description of the issue.

2 · WE REVIEWYou'll get a response within 1 business day.

3 · REFUND PROCESSEDApproved refunds are processed through Stripe. Funds typically appear within 5–10 business days, depending on your bank.

Questions before you buy

If you are unsure whether the product is right for you, email us first. We are happy to answer questions and help you choose.

Elyndor.ai · Refund Policy v2.0 · Last updated 2026-07-12.